Frequently Asked Questions
Have questions about our collision repair, auto painting, insurance claims, or repair process?
Find quick answers below, or contact our team for personalized assistance.
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Know Before You Repair
Answers to common questions about services, pricing, timelines, warranties,
and insurance.

Collision Repair
Find answers to some of the most common questions about our collision repair and
painting services. If you need more information, our team is always happy to help.
It depends on the damage and parts availability. Light collision repairs take 2–3 days, moderate repairs 3–5 days and major structural repairs one to two weeks. You get a timeline with your estimate.
Yes. Our certified technicians repair domestic, European and Asian cars, SUVs and light trucks, including vehicles with aluminum panels and advanced driver-assistance systems.
That is our goal on every repair. We restore panel gaps, body lines and paint to factory standards, and every vehicle passes a final quality inspection before delivery.
No appointment is needed, but booking one means a technician is ready when you arrive. You can also email photos of the damage for a preliminary estimate.
Not always. Hidden damage to the frame, suspension or safety systems can affect how the vehicle handles. If you are unsure, call us and we can arrange towing and a safety inspection.

Auto Painting
Find answers to some of the most common questions about our collision repair and
painting services. If you need more information, our team is always happy to help.
Yes. We mix paint to your factory paint code, test it on a spray card under daylight lamps and blend it into the adjoining panels so the repair is invisible.
Spot repairs and single panels usually take 1–2 days. A complete repaint takes about 5–7 days, including preparation, painting, curing and polishing.
We use OEM-approved waterborne basecoats and high-solids clear coats from leading manufacturers. They match factory finishes and protect against UV, chips and weather.
No. Our paint systems include UV-resistant clear coat and are cured in a heated paint booth, so they last as long as the original finish with normal care.
Yes. We offer full repaints in the original color or a new color, including door jambs when requested, with careful masking, preparation and polishing.

Pricing & Estimates
Find answers to some of the most common questions about our collision repair and
painting services. If you need more information, our team is always happy to help.
Every repair is different. We inspect your vehicle and give you a written estimate with parts, labor and paint listed before any work begins. Starting prices are shown on our Services and Packages pages.
Yes. Inspections and repair estimates are always free, with no obligation.
Yes. Your estimate includes the labor, parts, paint and materials needed for the repair. Taxes and any optional extras are shown separately.
No. If we find hidden damage during the repair, we contact you and your insurer with photos and an updated estimate before doing any additional work.
We accept cash, all major credit and debit cards, and payment directly from your insurance company. Financing is available on qualifying repairs.

Insurance & Warranty
Find answers to some of the most common questions about our collision repair and
painting services. If you need more information, our team is always happy to help.
Yes. We work with all major insurers and handle the communication, photos, estimates and supplements for you.
Yes. You have the right to choose the repair shop you trust. Your insurer cannot require you to use a specific shop, and we will work directly with them on your claim.
Yes. Our collision and paint repairs come with a lifetime workmanship warranty for as long as you own the vehicle.
It covers the workmanship of the repairs we perform, including paint defects such as peeling, cracking or fading. Replacement parts carry their manufacturer warranty.
Absolutely. We help you file the claim, provide the documentation your insurer needs and keep everyone updated until your vehicle is ready.
Book an Appointment
Let's restore your vehicle with confidence
Whether you need collision repair, professional auto painting, or minor cosmetic repairs, our experienced team is ready to help. Schedule your free estimate today and let us bring your vehicle back to its best.